Terms of Service

1. Service Description

OneLess is an SMS-based assistant. You send text messages to a designated number; we use AI and integrations (e.g., email, calendar, reminders) to fulfill requests and send replies. The service is provided "as is" and may change over time.

2. Acceptable Use

You agree not to:

• Use the service for any illegal purpose or in violation of applicable laws
• Abuse, harass, or harm others through the service
• Use the email or messaging features to spam or send unsolicited bulk messages
• Attempt to gain unauthorized access to our systems or other users' accounts
• Resell or sublicense the service without our written permission

We may suspend or terminate accounts that violate these terms.

3. Account Termination

We may terminate or suspend your account at any time for breach of these terms, non-payment, or at our discretion. You may cancel your subscription and stop using the service at any time. Upon termination, your right to use the service ceases; we may retain data as described in our Privacy Policy.

4. Limitation of Liability

OneLess uses AI to interpret and act on your messages. AI-generated content may be incorrect, incomplete, or unsuitable. The service is not a substitute for professional advice (legal, medical, financial, etc.). To the maximum extent permitted by law, we disclaim all warranties and are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

5. SMS and Messaging Consent (TCPA)

By providing your phone number and signing up, you consent to receive SMS messages from OneLess, including transactional messages (e.g., verification codes, replies to your texts), scheduled digests, reminders, and service-related notifications. Message and data rates may apply. You may reply STOP to opt out of non-transactional messages; you will still receive replies to messages you send. Reply HELP for support information.

6. Subscription and Billing

Paid plans are billed on a recurring basis (e.g., monthly) as described at signup. You may cancel at any time; cancellation will take effect at the end of the current billing period. Refunds are handled according to our refund policy (see our website or Stripe billing portal). We may change pricing with reasonable notice.

7. Intellectual Property

You retain ownership of the content you submit (messages, notes, etc.). You grant us a license to use that content as necessary to provide and improve the service. OneLess, our logos, and our product are our intellectual property.

8. Dispute Resolution

Disputes arising from these terms or the service will be resolved by binding arbitration or in the courts of the jurisdiction specified in our business registration, except where prohibited by law.

9. Changes to Terms

We may update these terms from time to time. We will post the updated terms on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the new terms. Material changes may be communicated via email or in-app notice where appropriate.

10. Contact

For questions about these terms, contact us at support@one-less.io.