FAQ

You text our number with what you need in plain English — set a reminder, check the weather, add a calendar event, anything your plan supports. Our AI figures out what you mean and handles it. You get a reply by SMS. No app to download — just use your phone's normal texting app.

It depends on your plan:

• Essential ($7/mo) — Unlimited messages, reminders, tasks. Plus weather, daily digest, evening recap, lists, email summaries, unit conversion. Every new account starts here with a 7-day free trial.
• Pro ($19/mo) — Everything in Essential, plus send emails via text, create Google Calendar events, free-form chat, and a weekly productivity digest.

If your trial ends or your subscription is canceled without resubscribing, your account pauses until you subscribe again. Your data is preserved indefinitely.

Yes — every new account starts with a 7-day free trial of Essential. You get full access from day one, and no credit card is collected at signup. Subscribe to Essential or Pro before the trial ends to keep unlimited access — otherwise your account pauses until you subscribe. No surprise charges.

Every new account starts with a 7-day free trial of Essential — full access, no credit card. After that it's $7/month for Essential (less than a single coffee), or $19/month for Pro. There's no permanent free tier; if you don't subscribe (or you cancel later), your account pauses until you do. Your data stays put.

Log in at one-less.io/settings. From there you can switch plans or click "Manage billing" to open the Stripe portal where you can update your payment method or cancel. Plan changes and cancellations take effect at the end of your current billing period.

Texting STOP (or QUIT, CANCEL, UNSUBSCRIBE, or END) opts you out of all SMS messages from ONELESS — both scheduled messages like your digest and recap, and direct replies. Your account stays active, but we won't send you anything until you opt back in. Text START anytime to re-subscribe.

The daily digest is a morning briefing with your upcoming reminders, tasks, and schedule for the day. The evening recap summarizes what you accomplished. Both are available on Essential and above, and you can toggle them on or off in Settings. Pro also includes a weekly digest every Monday with a productivity summary.

Only if you want calendar or email features. Connecting Google lets Pro users create calendar events and send emails via text. Essential users can connect it to see email summaries. You can connect or disconnect anytime in Settings.

We take security seriously. Here's how we protect your data:

• Encryption in transit — All data between your device, our servers, and third-party providers uses TLS encryption
• Encryption at rest — Credentials and API keys are encrypted via Rails encrypted credentials. OTP codes are bcrypt-hashed, never stored in plaintext
• Payment security — We never store credit card numbers. All billing is handled by Stripe, a PCI DSS Level 1 certified provider
• Message security — Twilio webhook signatures are validated on every incoming message to prevent spoofing
• Rate limiting — Authentication endpoints are rate-limited to prevent brute-force attacks

For details on what we collect and how we use it, see our

Privacy Policy.

After you sign up and verify your phone, we'll show you the ONELESS number — you can always find it again in Settings. Save it as a contact and text it like you would anyone else.

ONELESS currently supports US phone numbers only (+1 country code). We're exploring international support — stay tuned. Standard message and data rates may apply.

Essential and Pro have unlimited messages, reminders, and tasks. Pro email sending is capped at 10 per day. If your subscription lapses or the trial ends without a paid plan, your account pauses and productive messaging waits until you resubscribe. We also observe quiet hours (no scheduled messages between 9 PM–8 AM your local time) to comply with FCC regulations.